Contracting & Appointment Information
:: Download the HBS Agent Contracting Documents
Medicare Products (MA, MAPD, PDP, Medigap) Training & Certification
Highmark 2017 Recertification Information:
The 2017 Highmark Medicare Sales Training and Certification Program is now available for agents who will be selling (or receiving renewals for) 2017 Medicare products (Medicare Advantage, Medicare Prescription Drug Plan and Medigap).
Please be aware of the NEW web address this year so if you have bookmarked it in the past you will need to update this information. Both new and returning agents will need to "Register as an Agent" upon logging in for the first time.
Below is the link for selling the Medicare products through National Insurance Markets. Upon the initial login, returning agents will see the appropriate training displayed on their dashboard. Please ensure if you are a new NEW agent to enter the following PIN in order to access our customized training: HMNI17. Similar to last year, all agents will be completing Medigap training as part of their certification.
PIN for NEW Agents: HMNI17
First time completing the training?
If this is the agent's first time completing the training, they must select "Register as an Agent" to create a username and password. Once the agent registers, they will need to enter the PIN above on the Register tab located on their dashboard.
Training and Certification Program Requirements
As a reminder, agents are required to complete the training and certification program, and pass the exams with a score of 85% or better, prior to selling Medicare products. Agents will be given three (3) attempts at each exam.
To receive renewal commissions on Highmark's Medicare plans for the 2017 plan year, agents must complete the above training and certification program prior to Jan. 1, 2017.
Remember, agents may not market 2017 Medicare products until Saturday, Oct. 1. Enrollment applications cannot be accepted until Saturday, Oct. 15.
AHIP Training Certifications
Please note: Highmark will accept AHIP training certifications as fulfillment of the Medicare Core and Fraud, Waste, and Abuse modules. The completion of the AHIP training is not mandatory.
Sales Sentinel User Guide
Click here for the 2017 Sales Sentinel User Guide. Any questions regarding the training should be directed to Gorman Health Group technical support at 1-888-439-3337.
2016 Medicare Advantage & Prescription Drug Plan Materials
:: 2016 C.PA & NE.PA FreedomBlue PPO Summary of Benefits
:: 2016 C.PA & NE.PA FreedomBlue PPO Evidence of Coverage
:: 2016 BlueRx PDP Summary of Benefits
Misc Required Forms:
:: Highmark FreedomBlue SEP Form
:: Highmark SecurityBlue SEP Form
:: Highmark Other Ins Enrollment Addendum
:: Scope of Appointment Form (2016)
:: 2016 Highmark MAPD Product Portfolio Map (pdf)
:: 2016 Highmark MAPD Plan Availability Chart (xlsx)