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CIGNA Medicare Advantage and PDP Plans
:: 2012 Senior Products Certification
:: 2012 Medicare Advantage Application & Plan Materials
:: 2012 Medicare Part D Application & Plan Materials
offering Medicare Advantage PFFS and PDP plans only
2012 Senior Products Certification
2012 CIGNA Medicare Producer Training and Certification is Now Open!
Don’t Delay – Medicare 2012 Annual Enrollment Period begins on October 15, 2011!
The new 2012 Medicare Producer Training & Certification website is now available:
https://producertraining.cigna.com
Note: The Producer Training environment is compatible with the following browsers: Internet Explorer 7x and higher; Fire Fox 3x and higher.
Producers contracted to sell the CIGNA Medicare products must successfully certify prior to marketing or
selling CIGNA Medicare products. This means that you must complete the required lessons and pass the
exams with a score of 85% or better prior to distributing any CIGNA Medicare products. The exams are
embedded at the end of each lesson. You must complete each lesson prior to taking the exams. You
may take each exam up to three times. If you fail to pass either exam within three attempts, you will not
be allowed to market or sell CIGNA Medicare products for the 2012 selling season. Producers, who
distribute and sell CIGNA Medicare products prior to successfully completing the requisite exams, will
not be eligible to receive commissions on that business.
- All agents must complete Lesson 1 or provide 2012 AHIP certification
- Agents who wish to sell the National PDP must complete Lesson 2
- Agents who wish to sell the Arizona MAPD must complete Lesson 3
The lessons for 2012 include:
- Lesson 1 2012: Medicare Overview and Compliance
- Lesson 2 2012: National Part D Product Overview
- Lesson 3AZ 2012: Arizona MAPD Product Overview
Some helpful tips about the new training & certification website and its functionality:
- Your username and password is the same as with the prior training site
- The site URL does not change: https://producertraining.cigna.com
- All vital information is on one landing page, with no scrolling required
- You can take a course, study, and download completion certificate quickly and easily
- The additional navigation and site sections available (i.e., History, AHIP, Help, Profile) support program growth and expansion
AHIP Training
If you have completed and passed the 2012 AHIP training, there are two ways to get your credit:
- Fax your 2012 certificate with your CIGNA Agent ID written on top of the document to CIGNA at
(248) 729-2364 and get credit for successfully completing CIGNA’s Lesson 1 – Medicare Overview &
Compliance. A mandatory fax cover sheet is required and can be located on the website.
- Or scan and email your certificate to cignauniversity@gpworldwide.com. Be sure to write your Agent
ID on the certificate before you send it.
2011 Courses Are Still Available.
If you still wish to sell CIGNA Medicare products for 2011, there is still time to train and certify. All newly
contracted agents are required to complete certification for 2011 as well as 2012.
Caution: Completion of the 2011 lessons does not certify you to sell 2012 Products.
Help Desk
If you need assistance accessing or completing this training, contact the CIGNA University Help Desk
as indicated below. For questions related to lesson content, please contact your upline Agency or
CIGNA HealthCare Representative.
If you are unable to logon, contact your Agency to verify your username and password. The CIGNA
University Help Desk does not have access to login information.
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2012 Medicare Advantage Application & Plan Materials
2012 plan materials coming soon.
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