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Highmark BlueCross BlueShield Medicare Advantage and PDP Plans
:: Contracting & Appointment Information
:: Medicare Advantage Plan Materials
:: Medicare Part D PDP Plan Materials
:: Highmark Website
:: Commission Regulations
:: 2011 Medicare Certification Update
:: 2010 Training, Testing & Certification Requirements
Senior Products contracts and appointment documentation may be submitted via mail or fax.
Mail:
Highmark BCBS Senior Products
National Insurance Markets, Inc
915 Saxonburg Blvd, Suite 217
Pittsburgh, PA 15223
Fax:
412-782-2868
ATTN: HIGHMARK BCBS SENIOR PRODUCTS
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Commission Regulations
Highmark will NOT pay commissions on:
• Our Medicare supplement products - MedigapBlue (individual) and Signature 65
(group)
• Existing Highmark members moving from one Highmark Medicare Advantage
product/plan to another Highmark Medicare Advantage product/plan
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Commissions will be paid on:
• Existing Highmark members moving from an Under-65 Commercial Individual or Group product to BlueRx or one of Highmark’s Medicare Advantage plans
• Existing Highmark Medicare supplement (MedigapBlue or Signature 65) and/or BlueRx members moving to one of Highmark’s Medicare Advantage plans
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2011 Medicare Certification Update
Highmark Senior Markets 2011 Medicare Certification Update
In preparation for the rapidly approaching Medicare Annual Enrollment Period, we wanted to provide you with an update regarding Highmark’s 2011 Medicare certification process.
- Highmark’s 2011 Medicare certification program will be available mid-September.
- As in prior years, Highmark will be utilizing the Gorman Health Group to support our core and Highmark-specific training modules and there will be no cost for Highmark’s certification process through the Gorman Health Group.
- Highmark is pleased to let you know that we will accept the AHIP training certification in lieu of the Gorman core training for 2011. Please note, the AHIP training certification is not mandatory. It is simply being accepted as an alternative to the Gorman Health Group core training.
- All agents will be required to complete the Highmark-specific training modules in addition to the core training through Gorman Health Group or AHIP in order to complete the 2011 certification process.
- We will issue a communication in the coming weeks providing additional details regarding Highmark’s 2011 Medicare certification process.
:: Go to the Gorman Health Group Highmark Training
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2010 Training, Testing & Certification Requirements
Producers seeking appointments to sell Highmark’s Medicare Advantage and Prescription Drug plans must do so through a General Agency (GA) with an existing business relationship with Highmark. Highmark will not be contracting directly with individual producers. In addition to the contracting and appointment requirements, which are detailed below, all producers are required to complete an annual training program and certification examination. The Agent and Broker Training and Certification must be completed by October 15, 2009!
Be sure to read the Producer News for more information:
: : Highmark Producer News #26
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All producers must complete training and testing to be certified prior to selling Highmark‘s
Senior Products (must be completed no later than October 15, 2009).
Two training modules will be required:
1. CMS Agent and Broker Training Module
- covering Medicare basics (5 Lessons). Access the User Guide for the CMS training here or below where helpful pages are noted.
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2. Highmark Senior Markets Agent and Broker Training Module
- Provides information on Highmark’s benefits and administrative processes for 2010
To access the training, you must first register to receive a username and password. Use the computer’s mouse and click on the Registration URL (web address) listed below. The URL must be opened or entered into an Internet Window Address Bar in its entirety to work properly.
2010 Highmark Sales Certification URL:
http://www.brainshark.com/gormanhealth/signup.aspx?c=249648&g=38577
Upon completion of the registration, you will receive your username and password on the Log In page and via email from noreplies@brainshark.com. Do not delete or reply to this email. Keep this email for your records.
This training consists of one module with an exam. You will only have two chances (one initial attempt and one retake) to successfully pass the final exam with an 85%. After two unsuccessful attempts, you will be locked out of the training. Please note that due to the content of this training, Continuing Education (CE) credits are no longer being awarded in Pennsylvania or West Virginia.
If you have any questions about the Highmark training, please contact the Sales Certification Technical Support Hotline at (888) 439-3337.
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